1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Date of birth (if required for certification)
• Address (billing or correspondence)
• Government-issued identification (only where legally or operationally required)

b. Educational & Professional Information

• Academic background
• Certifications
• Course progress, assessments, and performance
• Trainer profiles and credentials (for trainer onboarding)

c. Payment Information

• Transaction details
• Payment method and transaction reference numbers

Note: We do not store debit/credit card details. Payments are processed through secure third-party payment gateways.

d. Technical & Usage Information

• IP address
• Browser type and device information
• Login activity, access logs, and timestamps
• Cookies and analytics data

2. Purpose of Data Collection

We collect and use personal data for the following purposes:

• Course enrollment and account management
• Providing access to educational content and services
• Conducting live sessions, mentorship, and assessments
• Certification issuance and verification
• Trainer onboarding and platform operations
• Payment processing and invoicing
• Customer support and grievance redressal
• Internal analytics, quality improvement, and compliance
• Legal, regulatory, and audit requirements

3. Cookies & Tracking Technologies

Fitstreet uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze traffic and user behavior
• Secure user sessions

You may disable cookies through your browser settings; however, some features may not function properly.

4. Data Sharing & Disclosure

We do not sell, rent, or trade personal data.

Information may be shared only with:

• Payment gateways and financial institutions for transactions
• Learning management system (LMS) and technology service providers
• Trainers, mentors, or evaluators (only where required for service delivery)
• Government authorities or legal bodies when required by law

All third parties are required to maintain confidentiality and data security.

5. Data Storage & Security

We implement reasonable technical and organizational measures to protect data, including:

• Secure servers and encrypted connections
• Restricted access to personal data
• Regular monitoring and system updates

While we take strong precautions, no digital system can guarantee absolute security.

6. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfill educational and operational purposes
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Data may be anonymized or securely deleted thereafter.

7. User Rights

Subject to applicable law, users may have the right to:

• Access their personal data
• Request correction of inaccurate information
• Request deletion of data (where legally permissible)
• Withdraw consent for non-essential communications

Requests can be made by contacting us at the email address provided below.

8. Third-Party Links

Our platforms may contain links to third-party websites. Fitstreet is not responsible for the privacy practices or content of external sites.

9. Children’s Privacy

Fitstreet services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors.

10. Changes to This Policy

Fitstreet reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of services constitutes acceptance of the updated policy.

11. Consent & Acceptance

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

12. Contact Information

For privacy-related queries, requests, or grievances, contact:

Email: support@fitstreet.in